EF Traveler app

With the EF Traveler app, Group Leaders can keep EF updated on how their tour is going. Then, we’ll share their feedback with the rest of our team in real time. This helps us ensure all of our groups are having the best travel experience possible.

• Convenient, on-the-go location to provide tour feedback in real time
• Organized traveler list with names, ages, and birthdates
• Shareable link to let travelers pay for on-tour excursions
• Detailed itinerary and activity breakdown
• Access EF’s emergency support numbers

The app is available for parents and travelers, too. EF will provide Group Leaders with a unique access code to share with families about three weeks before departing so they can follow their tour’s itinerary while out on the road.

Everyone should download the EF Traveler app before leaving for tour. Just search for “EF Traveler” in either the App Store or Google Play, and note that Wi-Fi or cellular data is necessary for installation.

While travelers won’t need Wi-Fi or data to use the app on tour, Group Leaders will need it if they choose to submit feedback in real time.

Group Leaders can log in using their EF credentials (the email address and password associated with their EF account). Please note that tour details will not be available until three weeks prior to departure. After tour, Group Leaders will be able to access the app for an additional 30 days.

Parents and travelers can log in to the app using the unique access code provided by their Group Leader about three weeks before departure.

Prior to tour, Group Leaders can contact their EF Experience Specialist if they have any questions about the app. While on tour, Group Leaders can report any problems by clicking “Report a Bug” in the app, or by reaching out to their EF Experience Specialist.

1. Check to see if the app has an update available in Google Play or the App Store
2. Ensure login credentials are correct
3. Close the app on personal device and restart
4. Uninstall and reinstall the app on device