Help Center
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Payment plans
Lea este articulo en español We believe every student should have the opportunity to travel. That's why we offer the lowest prices possible while also providing our travelers with more choices for managing their payments. Option 1: Pay in full at enrollment (free) Pay the entire balance at the time you enroll. Payment methods
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Making a payment
Lea este articulo en español One-time payments can be made in the following three ways: ATM/debit card or credit card We accept Visa and MasterCard for all tour expenses. Travelers can make ATM, debit and credit card payments online by logging in and choosing “Make a payment” in the “Payment
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Hosting a parent meeting
Your Tour Consultant will work with you one-on-one to make sure your parent meeting is a complete success. From helping you prepare to practicing your presentation to giving you tips to make the whole thing fun (yes, fun!), they’ll be there to help you every step of the way. Preparing for your parent meeting: Just like your Tour Consultant helped you promote your meeting, they’ll also help you prepare for it. They will:
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Tools and resources provided by EF
Tools and resources to promote your parent meeting Custom RSVP site Before you even begin promoting your tour or parent meeting, we’ll give you access to your own custom RSVP site. Think of it as your pre-meeting personal assistant. Send the link to parents and students, and your site will collect a list of people who express interest in your tour, as well as who is planning to attend your meeting. Your site will also
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Global Citizen Scholarship Fund
Here at EF, our goal has always been Opening the World Through Education. And our Global Citizen Scholarship Fund is designed to make that happen for more students than ever. Our needs- and merit-based scholarship awards $1,000 to as many as 100 students from around the country. That’s up to $100,000 in scholarships every year to help students discover the world—and their place in it. Read on to learn more about
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Promoting a parent meeting
Up first, we’ll give you your own custom RSVP site, which students and families can use to tell you if they’re interested in your meeting, as well as whether or not they’re able to attend. Once you have your RSVP site, it’s time to start spreading the word about your meeting! Cast a wide net The more people who know about your upcoming trip, the more buzz will be generated around your school and community.
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Planes de pago
Creemos que cada estudiante debe tener la oportunidad de viajar. Es por eso que ofrecemos los precios más bajos posibles mientras que brindamos a nuestros viajeros más opciones para manejar sus pagos. Opción 1: Pagar en totalidad al inscribirse (gratis) Pague todo el saldo al momento de inscribirse. Métodos de pago aceptados: Visa o MasterCard, tarjeta de débito/cajero automático y cheques personales. <h2
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Hacer un Pago
Los pagos pueden ser procesados de la siguiente manera: Tarjeta de débito o crédito Aceptamos Visa y Mastercard para todos los cargos de su recorrido. Los viajeros pueden hacer pagos por medio de su tarjeta de débito o crédito por medio de su <a
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Traveling with EF
Lea este articulo en español For over 50 years we've helped teachers and students discover the world through culturally immersive educational travel. Whether you’re taking a tour for the first time or you’re a seasoned traveler, we’ll support you every step of the
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Parental Authorization Form
Lea este articulo en español Some locations require that travelers under the age of 18 present a Parental Authorization Form at the airport, indicating that the participant has permission to travel with the group. A parent or guardian must complete this form and have it notarized no earlier than 30 days prior to departure. Travelers must take this Parental Authorization Form on
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Group Leaders
Lea este articulo en españolAs you move through the tour planning process—from selecting your itinerary, to promoting your tour, to preparing your travelers for their time abroad—here's a look at a few key elements of your role as a Group Leader. Your Role as a Group Leader Choose your EF tour Your Tour
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Enrolling students and building your group
At this point, you’ve spread the word, gotten students excited, and held a parent meeting. Last but not least, it’s time to sign students up and build your group! We’ll break down how that works in the four easy steps below. (And, of course, you can always lean on your Tour Consultant for additional support!) Step 1: We’ll send out an automated follow-up for you The custom RSVP site link that you included on all
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Peace of Mind Program
Lea esta página en español We understand that plans can change due to unforeseen circumstances. EF provides an exclusive Peace of Mind program to account for such situations. This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. For groups traveling before October 1, 2025, your Group Leader may choose from the
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Fundraising
Lea este articulo en español We make it easy for travelers to raise money for their trip by providing an online fundraising page that they can share with others. Secure online contributions from friends, family, and community members are applied directly to a traveler’s tour balance. Travelers can find this page by <a
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Wellness on tour
Lea este articulo en español Travel is an incredible, life-changing experience filled with excitement, learning, and growth. But to get to all of that excitement, learning, and growth, travel usually requires people to get outside of their comfort zones. So, to ensure that your student is as prepared as possible to have a healthy and enjoyable experience, please review these tips to
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Coverage and policy flexibility
Safety First Program Provided to all groups This program was created to provide the safest possible tour experience for our customers. EF’s unmatched global presence With 600 schools and offices in 50 countries worldwide, including regional offices dedicated to on-tour support, our global presence is truly unmatched.
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Academic credit for students
College credit Students have the opportunity to build college confidence and earn college credit by enrolling in an exclusive online course from Southern New Hampshire University (SNHU). The course, PDHU 480EF: Interculturalism and Global Exploration, helps students explore their destination, challenge their own assumptions, and
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Safety guidelines for travelers
Lea este articulo en español We strongly encourage parents to talk to their child about good decision-making and personal responsibility while on tour, as well as the importance of following all safety advice and instructions they receive. While your group’s Tour Director and <a
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Tipping
Lea este articulo en español It’s customary to tip your Tour Director, bus driver, and local guides as a token of appreciation. Make it easy We recommend Group Leaders collect each traveler’s tip money before the group leaves for tour. To keep tips organized, use the convenient tip envelopes included in EF's "Preparing for Departure" kit, which
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Rules of the Road
Lea este articulo en español When travelers enroll on tour, they agree to EF’s Rules of the Road. If travelers do not conform to these regulations or any specific rules set by their Group Leader, they risk dismissal from the tour, returning home at their own expense with no refund for the missed tour portion. Decisions regarding tour dismissal are up to EF and/or the
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Health & medical needs
Lea este articulo en español In order to ensure a safe and enjoyable tour, all travelers should review the following items as they prepare to travel: Health and and medical information We recommend that you and your child be aware of the health- and disease-related issues unique to their intended destination. Please consult the <a
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Individual travel coverage
Travelers can choose to enroll in one of the Global Travel Protection plans, both of which are designed specifically with EF travelers in mind. These affordable plans provide pre-departure and on-tour benefits, including medical expense coverage that may apply on tour and tour cancellation for the stated reasons below. Please read on for additional coverage details, and deadlines to purchase each plan. <img alt="" style="display: block;"
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Rooms & roommates
Lea este articulo en español All hotels that work with EF are required to meet rigorous standards for quality, safety and cleanliness, so you can count on safe, clean and comfortable rooms with private baths. Student rooms Students (aged 19 and younger) are automatically placed in student
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24/7 global support
Lea este articulo en español We are committed to the safety of our travelers. Thanks to our worldwide presence—we have 500 schools and offices in more than 50 locations—we have local EF staff members anywhere they go. That means we can react quickly and in person whenever and wherever needed. Our dedicated Emergency Service & Support Team can be reached 24 hours a
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Booking Conditions
Booking Conditions vary per season. Read frequently asked questions, information about payment schedules, refunds and insurance for your tour’s dates. Future travel years (2025, 2026, 2027) Departing on or after October 1, 2024 (PDF) <a target="_blank"
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Background checks on adult travelers
Lea este articulo en español As part of our continued effort to keep the safety of our travelers a top priority, we conduct background checks on all adults traveling on our student tours. This is meant to help provide a safer tour experience for all travelers, and is a similar process to what many school districts implement for adults who volunteer in schools or chaperone school
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Tour Leave Form
Lea este articulo en español Travelers wishing to leave the tour for a period of time (e.g., to visit a friend or relative) must complete this form. This form should also be completed by travelers taking part in a homestay when a Tour Director is not present. Travelers should give their Group Leader a copy of this form and take a copy with them on tour for their Tour Director. Download
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Safety policies & procedures
Lea este articulo en español Based on our experience, we have developed the following policies and guidelines to help ensure that students are as safe and secure as possible throughout the tour. Upon arrival, the Tour Director will review safety precautions specific to your tour. However, it’s critical that students understand these rules in advance and behave accordingly
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Special travel plans
Lea este articulo en español For an individual traveler Individuals who would like to request a different flight itinerary from the rest of the group must submit a Special Travel Request by 110 days before departure. Special travel plans include flying ahead of the group before tour, staying behind after the tour ends, flying into or out of a
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Adult travelers
Lea este articulo en español Our tours are designed with students in mind—from the affordable prices to the active itineraries that maximize educational value. We want to ensure that adults traveling with us have an amazing time, too. In addition to reading through our Help Center's collection of Preparing to
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Flexible options
The safety of our travelers and staff is our top priority. The health and safety of our travelers and staff has been our top priority for more than 55 years. We are closely monitoring the COVID-19 situation, are in constant communication with our offices around the world, and are actively following the guidance of all relevant health authorities. <p
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Meals
Lea este articulo en español Generally breakfast and dinner are included on tour, with lunch on your own. Please refer to your detailed itinerary for tour-specific information. Breakfast at your hotel typically includes cereal, bread or rolls, jam, juice, coffee and tea. Lunch is your chance to make culinary discoveries of your own. Your Tour
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Professional learning credit
Professional learning hours/points Course details Educators who travel on an EF tour for students can complete EF’s travel-based course to earn professional learning hours or points. The course encourages pre-tour research and planning as well as on-tour observations and reflection. After the tour, educators create an instructional unit that integrates their international experiences and content knowledge into engaging and meaningful
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Login help
Lea este articulo en español Having trouble? See below for answers to our most frequently asked login questions. If you still need assistance, please contact Traveler Support at 800-665-5364. We’ll be happy to help you. Which email address should I log in with? For travelers under age
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Spending money
Lea este articulo en españolWe recommend planning on approximately $60 per day for spending money. This should cover lunches, beverages, souvenirs, free time activities and additional excursions. (It’s also customary to tip your Tour Director, bus driver, and local guides, but many Group Leaders collect that money from travelers in advance. Check out our <a
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Global Rewards loyalty program
Lea este articulo en español When you love to travel, you never want the trip to stop. So we created our Global Rewards program to give EF Group Leaders the world. This program applies to Group Leaders who partner with EF Educational Tours, EF Explore America, EF Tours for Girls, and/or EF Go Ahead Tours. You’re automatically enrolled as soon as you start leading an EF tour,
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Passports & visas
Lea este articulo en español Please take time to review the information below about passport and visa requirements, as well as more specifics on the documentation non-U.S. citizens may need before their trip.
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Safety guidelines for Group Leaders
Lea este articulo en español Throughout the years, we’ve found that teachers know best when it comes to caring for their students. That’s why Group Leaders work closely with their Tour Director as the point person for each traveler’s safety and conduct. Prior to tour, the Group Leader is responsible for: Setting expectations for
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EF Traveler app
Lea este articulo en español With the EF Traveler app, Group Leaders can keep EF updated on how their tour is going. Then, we’ll share their feedback with the rest of our team in real time. This helps us ensure all of our groups are having the best travel experience possible. Features: Convenient, on-the-go
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Till Financial
Lea este articulo en español EF Educational Tours is going cashless on our tours with Till. To get started, simply download the free Till app here. Once you complete signup, your Till debit card will be automatically mailed to your home and you'll be ready to use it for
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Limited Power of Attorney
Lea este articulo en español Some tours include an activity that requires travelers to sign a waiver in order to participate. In order for a child under the age of 18 to participate in this activity, the Group Leader needs to be authorized to sign the waiver on their behalf. Agreement is completely voluntary. If permission is not granted, the child will not be allowed to
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