Help Center
coverage
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Individual travel coverage
Travelers can choose to enroll in one of the Global Travel Protection plans, both of which are designed specifically with EF travelers in mind. These affordable plans provide pre-departure and on-tour benefits, including medical expense coverage that may apply on tour and tour cancellation for the stated reasons below. Please read on for additional coverage details, and deadlines to purchase each plan. <img alt="" style="display: block;"
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Coverage and policy flexibility
Safety First Program Provided to all groups This program was created to provide the safest possible tour experience for our customers. EF’s unmatched global presence With 600 schools and offices in 50 countries worldwide, including regional offices dedicated to on-tour support, our global presence is truly unmatched.
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Necesidades médicas y de salud
Para asegurar un viaje seguro y divertido, todos los viajeros deben repasar la siguiente información al prepararse a viajar. Información médica y de salud Recomendamos que usted y su estudiante este al tanto de cuestiones de salud y enfermedades únicas a a su destino. Por favor consulte el Centro para el Control y la Prevención de Enfermedades y su sección especifica de “Salud del Viajero” antes de salir
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Bienestar durante el tour
Viajar es una experiencia increíble que le cambia la vida y está repleta de emociones, aprendizajes y crecimiento. Pero, para disfrutar esas emociones, esos aprendizajes y ese crecimiento, los viajes normalmente requieren que las personas salgan de su zona de confort. A fin de asegurarse de que su estudiante esté lo más preparado posible para tener una experiencia sana y placentera, repase estos consejos para ayudarlo a mantenerse sano y bien durante el tour. Hable con su
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Health & medical needs
Lea este articulo en español In order to ensure a safe and enjoyable tour, all travelers should review the following items as they prepare to travel: Health and and medical information We recommend that you and your child be aware of the health- and disease-related issues unique to their intended destination. Please consult the <a
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Wellness on tour
Lea este articulo en español Travel is an incredible, life-changing experience filled with excitement, learning, and growth. But to get to all of that excitement, learning, and growth, travel usually requires people to get outside of their comfort zones. So, to ensure that your student is as prepared as possible to have a healthy and enjoyable experience, please review these tips to
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Filing a claim
Lea este articulo en español If you purchased one of the Global Travel Protection plans and wish to file a claim, you can do so in just a few simple steps. Claims instructions and helpful links are listed below for your convenience. And, if you have any questions, we're here to help. Just give our Traveler Support team a call at 800-665-5364. To get started, review the <a
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Safety policies & procedures
Lea este articulo en español Based on our experience, we have developed the following policies and guidelines to help ensure that students are as safe and secure as possible throughout the tour. Upon arrival, the Tour Director will review safety precautions specific to your tour. However, it’s critical that students understand these rules in advance and behave accordingly
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What to pack
Lea este articulo en español Pack light! You'll be toting your own luggage around at airports and hotels, so bring only what you need—one small carry-on suitcase and your EF backpack should be enough. Remember, checked baggage fees are not included in the tour cost, and they vary by airline. If you decided not to check a bag, remember to check <a
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How to enroll
Lea este articulo en español Phone Students can also enroll by phone. Just call Customer Service at 800-665-5364. Online The best way to enroll on a tour is on our website. Just enter your teacher’s tour number here or on our homepage to get started. Don’t know your tour number? If you
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Safety guidelines for travelers
Lea este articulo en español We strongly encourage parents to talk to their child about good decision-making and personal responsibility while on tour, as well as the importance of following all safety advice and instructions they receive. While your group’s Tour Director and <a
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Meals
Lea este articulo en español Generally breakfast and dinner are included on tour, with lunch on your own. Please refer to your detailed itinerary for tour-specific information. Breakfast at your hotel typically includes cereal, bread or rolls, jam, juice, coffee and tea. Lunch is your chance to make culinary discoveries of your own. Your Tour
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Spending money
Lea este articulo en españolWe recommend planning on approximately $60 per day for spending money. This should cover lunches, beverages, souvenirs, free time activities and additional excursions. (It’s also customary to tip your Tour Director, bus driver, and local guides, but many Group Leaders collect that money from travelers in advance. Check out our <a
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Adult travelers
Lea este articulo en español Our tours are designed with students in mind—from the affordable prices to the active itineraries that maximize educational value. We want to ensure that adults traveling with us have an amazing time, too. In addition to reading through our Help Center's collection of Preparing to
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Traveling with EF
Lea este articulo en español For over 50 years we've helped teachers and students discover the world through culturally immersive educational travel. Whether you’re taking a tour for the first time or you’re a seasoned traveler, we’ll support you every step of the
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