Help Center
account details
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Login help
Lea este articulo en español Having trouble? See below for answers to our most frequently asked login questions. If you still need assistance, please contact Traveler Support at 800-665-5364. We’ll be happy to help you. Which email address should I log in with? For travelers under age
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Tools and resources provided by EF
Tools and resources to promote your parent meeting Custom RSVP site Before you even begin promoting your tour or parent meeting, we’ll give you access to your own custom RSVP site. Think of it as your pre-meeting personal assistant. Send the link to parents and students, and your site will collect a list of people who express interest in your tour, as well as who is planning to attend your meeting. Your site will also
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Enrolling students and building your group
At this point, you’ve spread the word, gotten students excited, and held a parent meeting. Last but not least, it’s time to sign students up and build your group! We’ll break down how that works in the four easy steps below. (And, of course, you can always lean on your Tour Consultant for additional support!) Step 1: We’ll send out an automated follow-up for you The custom RSVP site link that you included on all
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Individual travel coverage
Travelers can choose to enroll in one of the Global Travel Protection plans, both of which are designed specifically with EF travelers in mind. These affordable plans provide pre-departure and on-tour benefits, including medical expense coverage that may apply on tour and tour cancellation for the stated reasons below. Please read on for additional coverage details, and deadlines to purchase each plan. <img alt="" style="display: block;"
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Peace of Mind Program
Lea esta página en español We understand that plans can change due to unforeseen circumstances. EF provides an exclusive Peace of Mind program to account for such situations. This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. For groups traveling on or after October 1, 2025, your Group Leader
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Global Rewards loyalty program
Lea este articulo en español When you love to travel, you never want the trip to stop. So we created our Global Rewards program to give EF Group Leaders the world. This program applies to Group Leaders who partner with EF Educational Tours, EF Explore America, EF Tours for Girls, and/or EF Go Ahead Tours. You’re automatically enrolled as soon as you start leading an EF tour,
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EF Traveler app
Lea este articulo en español With the EF Traveler app, Group Leaders can keep EF updated on how their tour is going. Then, we’ll share their feedback with the rest of our team in real time. This helps us ensure all of our groups are having the best travel experience possible. Features: Convenient, on-the-go
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Payment plans
Lea este articulo en español We believe every student should have the opportunity to travel. That's why we offer the lowest prices possible while also providing our travelers with more choices for managing their payments. Option 1: Pay in full at enrollment (free) Pay the entire balance at the time you enroll. Payment methods
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Tipping
Lea este articulo en español It’s customary to tip your Tour Director, bus driver, and local guides as a token of appreciation. Unless otherwise specified, tips are appreciated in cash, in the local currency. Make it easy We recommend Group Leaders collect each traveler’s tip money before the group leaves for tour. To keep tips organized,
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What to pack
Lea este articulo en español Pack light! You'll be toting your own luggage around at airports and hotels, so bring only what you need—one small carry-on suitcase and your EF backpack should be enough. Remember, checked baggage fees are not included in the tour cost, and they vary by airline. If you decided not to check a bag, remember to check <a
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Traveling with EF
Lea este articulo en español For over 50 years we've helped teachers and students discover the world through culturally immersive educational travel. Whether you’re taking a tour for the first time or you’re a seasoned traveler, we’ll support you every step of the
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Professional learning credit
Professional learning hours/points Course details Educators who travel on an EF tour for students can complete EF’s travel-based course to earn professional learning hours or points. The course encourages pre-tour research and planning as well as on-tour observations and reflection. After the tour, educators create an instructional unit that integrates their international experiences and content knowledge into engaging and meaningful
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Hacer un Pago
Los pagos pueden ser procesados de la siguiente manera: Tarjeta de débito o crédito Aceptamos Visa y Mastercard para todos los cargos de su recorrido. Los viajeros pueden hacer pagos por medio de su tarjeta de débito o crédito por medio de su <a
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Hotels & accommodations on tour
Lea este articulo en español You'll spend most of your time on tour exploring and learning, but you should also know what to expect when you settle in for the night. Hotels A good night’s sleep is important, so travelers can count on safe, clean and comfortable hotels with private bathrooms. And rest assured, we inspect every hotel personally. <br
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Making a payment
Lea este articulo en español One-time payments can be made in the following three ways: ATM/debit card or credit card We accept Visa and MasterCard for all tour expenses. Travelers can make ATM, debit and credit card payments online by logging in and choosing “Make a payment” in the “Payment
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Safety guidelines for Group Leaders
Lea este articulo en español Throughout the years, we’ve found that teachers know best when it comes to caring for their students. That’s why Group Leaders work closely with their Tour Director as the point person for each traveler’s safety and conduct. Prior to tour, the Group Leader is responsible for: Setting expectations for
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Cancellations
Lea este articulo en español No longer able to travel? Please call our Traveler Support team at 800-665-5364 and we will try to accommodate you in any way we can. We don’t want anyone to miss out on the opportunity to travel. Our Traveler Support team will be happy to discuss the options available to you. To review our Cancellation Policy in detail, please refer to <a
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Promoting a parent meeting
Up first, we’ll give you your own custom RSVP site, which students and families can use to tell you if they’re interested in your meeting, as well as whether or not they’re able to attend. Once you have your RSVP site, it’s time to start spreading the word about your meeting! Cast a wide net The more people who know about your upcoming trip, the more buzz will be generated around your school and community.
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Meals
Lea este articulo en español Generally breakfast and dinner are included on tour, with lunch on your own. Please refer to your detailed itinerary for tour-specific information. Breakfast at your hotel typically includes cereal, bread or rolls, jam, juice, coffee and tea. Lunch is your chance to make culinary discoveries of your own. Your Tour
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Aplicación de Viajero EF
Con la aplicación EF Traveler, los Líderes de Grupo pueden mantener a EF actualizado sobre cómo va su recorrido. Luego, compartiremos sus comentarios con el resto de nuestro equipo en tiempo real. Esto nos ayuda a garantizar que todos nuestros grupos tengan la mejor experiencia de viaje posible. Características: Ubicación conveniente en movimiento para brindar comentarios sobre el recorrido en tiempo
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Cancelaciones
¿Ya no puede viajar? Llame a nuestro Equipo de Apoyo al Viajero al 800-665-5364 y trataremos de acomodarlo de cualquier manera que podamos. No queremos que nadie pierda la oportunidad de viajar. Nuestro Equipo de Apoyo al Viajero estará encantado de discutir las opciones disponibles para usted. Para revisar nuestra Política de Cancelación en detalle, consulte las Condiciones de Reserva de EF.
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Group Leaders
Lea este articulo en españolAs you move through the tour planning process—from selecting your itinerary, to promoting your tour, to preparing your travelers for their time abroad—here's a look at a few key elements of your role as a Group Leader. Your Role as a Group Leader Choose your EF tour Your Tour
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Special travel plans
Lea este articulo en español For an individual traveler Individuals who would like to request a different flight itinerary from the rest of the group must submit a Special Travel Request by 110 days before departure. Special travel plans include flying ahead of the group before tour, staying behind after the tour ends, flying into or out of a
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Till Financial
Lea este articulo en español EF Educational Tours is going cashless on our tours with Till. Getting started is easy: download the Till app, complete signup (it only takes about 5 minutes!), and your card will arrive in the mail ready to activate before
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Fundraising
Lea este articulo en español We make it easy for travelers to raise money for their trip by providing an online fundraising page that they can share with others. Secure online contributions from friends, family, and community members are applied directly to a traveler’s tour balance. Travelers can find this page by <a
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Limited Power of Attorney
Lea este articulo en español Some tours include an activity that requires travelers to sign a waiver in order to participate. In order for a child under the age of 18 to participate in this activity, the Group Leader needs to be authorized to sign the waiver on their behalf. Agreement is completely voluntary. If permission is not granted, the child will not be allowed to
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Group Leader Release & Agreement
Lea este articulo en español All Group Leaders need to read and accept this form before they travel. For your convenience, we pop it up automatically when you log in to your account and select your tour for the first time. Once you’ve accepted it, it’s no longer visible—so if you’re able to view your tour’s Overview and manage your travelers on the Group tab,
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Health & medical needs
Lea este articulo en español In order to ensure a safe and enjoyable tour, all travelers should review the following items as they prepare to travel: Health and and medical information We recommend that you and your child be aware of the health- and disease-related issues unique to their intended destination. Please consult the <a
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Academic credit for students
College credit Students have the opportunity to build college confidence and earn college credit by enrolling in an exclusive online course from Southern New Hampshire University (SNHU). The course, PDHU 480EF: Interculturalism and Global Exploration, helps students explore their destination, challenge their own assumptions, and
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Parental Authorization Form
Lea este articulo en español Some locations require that travelers under the age of 18 present a Parental Authorization Form at the airport, indicating that the participant has permission to travel with the group. A parent or guardian must complete this form and have it notarized no earlier than 30 days prior to departure. Travelers must take this Parental Authorization
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Hosting a parent meeting
Your Tour Consultant will work with you one-on-one to make sure your parent meeting is a complete success. From helping you prepare to practicing your presentation to giving you tips to make the whole thing fun (yes, fun!), they’ll be there to help you every step of the way. Preparing for your parent meeting: Just like your Tour Consultant helped you promote your meeting, they’ll also help you prepare for it. They will:
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Viajando con EF
Por más de 50 años hemos ayudado a maestros y estudiantes descubrir el mundo a traves de viajes educacionales de sumersión cultural. Si usted esta tomando un recorrido por primera vez, o es un viajero con experiencia, le apoyaremos con cada paso – antes, durante, y después de su recorrido. Antes el recorrido Su Equipo de Viajes personal de EF está integrado por un Asesor de Viajes y
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Safety policies & procedures
Lea este articulo en español Based on our experience, we have developed the following policies and guidelines to help ensure that students are as safe and secure as possible throughout the tour. Upon arrival, the Tour Director will review safety precautions specific to your tour. However, it’s critical that students understand these rules in advance and behave accordingly
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Pasaportes & Visas
Es crucial que cada viajero tenga sus documentos de viaje en orden antes del viaje. Tómese el tiempo para revisar la información a continuación sobre los requisitos de pasaporte y visa, así como más detalles sobre la documentación que los ciudadanos no estadounidenses pueden necesitar antes de su viaje.
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Hoteles y alojamiento en el recorrido
Pasará la mayor parte de su tiempo en el recorrido explorando y aprendiendo, pero también debe saber lo que espera cuando se instale para pasar la noche. Hoteles Una buena noche de sueño es importante, por lo que los viajeros pueden contar con hoteles seguros, limpios y cómodos con baño privado. Y este seguro de que inspeccionamos cada hotel personalmente. Tenga en cuenta que es posible que no todos los grupos estén alojados uno al lado del otro y pueden
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Programas de seguridad y cobertura
Pasará la mayor parte de su tiempo en el recorrido explorando y aprendiendo, pero también debe saber lo que espera cuando se instale para pasar la noche. Hoteles Una buena noche de sueño es importante, por lo que los viajeros pueden contar con hoteles seguros, limpios y cómodos con baño privado. Y este seguro de que inspeccionamos cada hotel personalmente. Tenga en cuenta que es posible que no todos los grupos estén alojados uno al lado del otro y pueden
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Comidas en el recorrido
En general, el desayuno y la cena están incluidos en el recorrido, con el almuerzo por su cuenta. Consulte su itinerario detallado para obtener información específica del recorrido. El desayuno en su hotel generalmente incluye cereales, pan o panecillos, mermelada, jugo, café y té. El almuerzo es su oportunidad de hacer sus propios descubrimientos culinarios. Su Director de Recorrido puede hacer recomendaciones. Las
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Formulario de Autorización de los Padres
Algunos destinos requieren que los viajeros menores de 18 años presenten un Formulario de Autorización Parental en el aeropuerto, indicando que el participante tiene permiso para viajar con el grupo. Un padre o tutor legal debe completar este formulario y hacerlo notarizar no antes de 30 días previos a la salida. Los viajeros deben llevar este Formulario de Autorización Parental durante el tour. Por favor, no lo envíe a EF.
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Crédito académico para estudiantes
Crédito universitario Tienes la posibilidad de desarrollar seguridad para ingresar en la universidad y obtener créditos universitarios si te inscribes en un exclusivo curso en línea de la Southern New Hampshire University (SNHU). El curso PDHU 480D: Interculturalism and Global Exploration permite que explores el lugar que
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Planes de pago
Creemos que cada estudiante debe tener la oportunidad de viajar. Es por eso que ofrecemos los precios más bajos posibles mientras que brindamos a nuestros viajeros más opciones para manejar sus pagos. Opción 1: Pagar en totalidad al inscribirse (gratis) Pague todo el saldo al momento de inscribirse. Métodos de pago aceptados: Visa o MasterCard, tarjeta de débito/cajero automático y cheques personales. <h2
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Las Propinas
Es costumbre dar propina a su Director de Recorrido, conductor de autobús y guías locales como muestra de agradecimiento. A menos que se especifique lo contrario, las propinas se agradecen en efectivo, en la moneda local. Hazlo facil Recomendamos a los líderes del grupo recoger el dinero de propina de cada viajero antes de que el grupo salga para e; recorrido. Para organizar las propinas, utilice los prácticos sobres de propina incluidos en el kit de
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Ayuda de inicio de sesión
¿Tiene problemas? Consulte a continuación las respuestas a nuestras preguntas de inicio de sesión más frecuentes. Si aún necesita ayuda, comuníquese con nuestro Equipo de Apoyo al Viajero al 800-665-5364. Estaremos encantados de ayudarle. ¿Con qué dirección de correo electrónico debo iniciar sesión? Para los viajeros menores de 18
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Rooms & roommates
Lea este articulo en español All hotels that work with EF are required to meet rigorous standards for quality, safety and cleanliness, so you can count on safe, clean and comfortable rooms with private baths. Student rooms Students (aged 19 and younger) are automatically placed in student
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Pautas de Seguridad para Viajeros
Le urgimos a los padres hablar con sus viajeros acerca de tomar buenas decisiones y de la responsabilidad personal durante la duración del recorrido, como también acerca de de la importancia de seguir todos los consejos de seguridad e instrucciones que reciban. Mientras que el Líder del Grupo y el Director del Recorrido trabajarán juntos para proveer una experiencia divertida y segura, todos los individuales del grupo deben cooperar y demostrar buen sentido común al viajar. <h2
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Health and safety on tour
We want all of our groups to travel confidently, which is why EF is taking the necessary steps to help keep travelers as healthy and safe as possible. Our COVID-19 Travel Guidelines asks each traveler to do their part in keeping the tour experience safe for everyone. Travelers will see the COVID-19 Travel Guidelines to review 30 days before their tour departs. In the meantime, they should go over these FAQs to learn about pre-tour, on-the-ground, and post-tour requirements.
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Spending money
Lea este articulo en españolWe recommend planning on approximately $60 per day for spending money. This should cover lunches, beverages, souvenirs, free time activities and additional excursions. (It’s also customary to tip your Tour Director, bus driver, and local guides, but many Group Leaders collect that money from travelers in advance. Check out our <a
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