Filing a claim

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If you purchased one of the Global Travel Protection plans and wish to file a claim, you can do so in just a few simple steps. Claims instructions and helpful links are listed below for your convenience. And, if you have any questions, we're here to help. Just give our Traveler Support team a call at 800-665-5364.


To get started, review the policy page to find information specific to when you purchased coverage.


Find your required form to file a claim due to a medical claim, cancellation delay, interruption or lost baggage.