Filing a claim

If you purchased travel coverage and wish to file a claim, you can do so right here in just a few simple steps. Claims forms, instructions and helpful links are listed below for your convenience. And if you have any questions, we're here to help. Just give our Customer Service team a call at 800-665-5364.


Did you purchase coverage before March 1, 2014?
If you purchased coverage before March 1, 2014 and need to file a claim, please complete the appropriate form below or call Efekta Insurance at 1-800-783-7447.
Did you purchase coverage between March 1, 2014 and January 31, 2015?
If you purchased coverage between March 1, 2014 and January 31, 2015 and need to file a claim, please complete the appropriate form below. To get started, review the Global Travel Protection Benefits Guide.
Did you purchase coverage between February 1, 2015 and January 31, 2016?
If you purchased coverage between February 1, 2015 and January 31, 2016 and need to file a claim, please complete the appropriate form below. To get started, review the Global Travel Protection Benefits Guide.
Did you purchase coverage between February 1, 2016 and January 31, 2017?
If you purchased coverage between February 1, 2016 and January 31, 2017 and need to file a claim, please complete the appropriate form below. To get started, review the Global Travel Protection Benefits Guide.
Did you purchase coverage on February 1, 2017 or after?
If you purchased coverage on or after February 1, 2017 and need to file a claim, please complete the appropriate form below. To get started, review the Global Travel Protection Benefits Guide.