Safe Travels Approved by World Travel and Tourism Council

Traveling together, safely

With tours beginning to run in a variety of destinations, your students’ health and well-being continues to be our top priority. We are taking the necessary steps to help keep EF groups as safe as possible, and our thoughtful approach to travel means you can once again explore the world with confidence.

We’re proud to have earned the World Travel & Tourism Council’s Safe Travels stamp—the world’s first-ever global safety and hygiene stamp for Travel & Tourism, designed specifically to address COVID-19 and similar outbreaks.

Tourcare Logo

Additionally, we received a TOURCARE stamp from the United States Tour Operators Association, an international travel and tourism association and fellow recipient of the Safe Travels stamp. This TOURCARE stamp further recognizes the proactive measures we’re taking to protect the well-being of our travelers.


medical symbol logo EF

EF COVID Care Promise

Provided to all groups departing through Sept 30, 2022

If a traveler develops symptoms of COVID-19 while on tour, we will help to facilitate medical attention and testing for the traveler. If, ultimately, the traveler tests positive, our exclusive EF COVID Care Promise will cover the cost of hotel and meals during the isolation period, as well as support from an EF representative.

If a traveler is diagnosed with COVID-19 while on tour, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the traveler throughout the duration of any on-tour quarantine period:

  • Lodging and meals
  • EF representatives available to support the traveler and to coordinate with local authorities on their behalf where necessary
  • Assistance connecting with local health care providers
  • Translation services
  • Communication between the traveler and the traveler’s family back home
  • EF-arranged flights home, based on existing itinerary, for the traveler once cleared to return
  • If the diagnosed traveler is a minor, flights for their parent or guardian to join them at the tour location

If a traveler or group is not diagnosed with, yet is required to quarantine on account of, COVID-19 while on tour, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the travelers throughout the duration of any on-tour quarantine period:

  • Lodging and meals
  • EF representatives available to support the traveler or group and to coordinate with local authorities on their behalf where necessary
  • Assistance connecting with local health care providers
  • Translation services
  • Communication between the traveler or group and their family or families back home
  • EF-arranged flights home for the traveler or group once cleared to return

Preparing for your tour

All travelers and parents will receive information about local COVID-19 guidelines and regulations expected to be in place during their tour. Travelers should closely monitor their health in the time leading up to their tour.



COVID-19 Safe Traveler Agreement

In order to maintain as safe of an environment as possible, all travelers will be required to complete a COVID-19 Safe Traveler Agreement. You will have access to the agreement at 30 days prior to departure on your traveler secure site.



Pre-tour testing

All travelers are required to bring proof of their negative result from a COVID-19 PCR test, completed using a sample taken no more than 72 hours prior to their scheduled flight departure. Any costs associated with testing are the responsibility of the traveler; however, many states and local communities offer free testing resources. Travelers will need to be prepared to show proof of their negative test as required throughout tour.



Vaccines

Some countries, suppliers and/or airlines may require proof of vaccination. Our offices around the world are continuing to monitor destination-specific information, and we will provide guidance on what may be required in order to travel closer to a group’s departure date, since regulations are changing so rapidly.


Your on-tour experience

We do everything we can to maintain the integrity of our tour experiences, and our travelers’ safety comes first. If we need to adjust an itinerary to, say, avoid a crowded location at a peak time or follow local health and safety guidance, we’re able to do so quickly and easily. Our on-the-ground presence in the areas where we travel means we’re continuously working with our local partners, such as special sites and restaurants, to provide as safe an experience as possible.



Global partnerships

We have strong, long-established relationships with some of the largest airline, hotel, and transportation companies, global governmental agencies, and health organizations. These partnerships, along with our leadership roles in major industry organizations, mean that we are actively shaping new worldwide health and safety standards.



Masks & hand sanitizer on tour

Masks must be worn if required by local regulations and will be required on the coach bus in all destinations. We will continue to evaluate this policy over the coming months as guidance adjusts. We do ask that travelers bring their own face masks on tour, as well as their own personal hand sanitizers. However, Tour Directors will have a supply of disposable face masks and hand sanitizer available should someone in the group need them. In addition, hand sanitizer will be available in hotels and restaurants, and on your group’s motorcoach.



Hotels

We partner with hotels that practice enhanced safety measures such as frequent cleaning of common areas and thoroughly disinfecting rooms between guests.



Dedicated motorcoach

Your coach will be thoroughly cleaned daily, and high-touch areas will be wiped down throughout the day. Bus drivers will be trained by vetted suppliers in best practices to provide the safest possible environment.



Tour Director & local staff

All our local staff and your expert Tour Director will be ready to explain guidelines in the destinations you are traveling to. Your Tour Director and our Safety and Incident Response Team are trained on how to support travelers should any member of your group feel ill during your trip.



Returning home

Currently, the U.S. Centers for Disease Control requires that all travelers entering the U.S. from abroad provide proof of a negative COVID-19 test administered within three days of boarding a flight to the U.S., or a doctor’s note certifying proof of recovery from COVID-19 within the last three months. As it gets closer to your departure date, EF will provide more information about facilitating the testing process.



Illness on tour

If a traveler is diagnosed with COVID-19 while on tour, the traveler diagnosed with COVID-19 will be required to isolate based on the guidance of the destination they are in. The remainder of the tour group will be required to quarantine on tour and adhere to testing guidelines for COVID-19, in accordance with local guidelines. As a reminder, EF’s exclusive COVID Care Promise is provided to all groups to offer support in this instance.


Looking ahead

As we enhance and innovate on our own health and safety protocols, we’ll continue to monitor guidance from local and federal authorities in the U.S. and internationally. We will incorporate new procedures where appropriate as part of the comprehensive safety measures that are standard on every EF tour.

Still have questions? Ask away.

Contact our Traveler Support Team at 800-665-5364, or browse our “How it works” pages for more on our policies around safety, flexibility, and support.

See how it works

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