Under Risk-Free Enrollment, you can cancel your student’s trip for any reason up to seven days after enrollment for a full refund. To be eligible, the traveler must:
1. Enroll on the tour at least 110 days prior to the scheduled departure date
2. Either pay in full or sign up for the Automatic Payment Plan at enrollment
3. Remain either paid in full or enrolled in the Automatic Payment Plan at the time of cancellation
Standard Cancellation Policy
If your student departs on or after October 1, 2024, please refer to the cancellation policy in our Booking Conditions.
If your student departs on or after October 1, 2025, please continue reading.
The cancellation policies outlined below take into consideration the costs EF incurs often years before groups ever depart. Notice of cancellation from an EF tour will only be accepted from the traveler, their legal guardian, or the Group Leader. The date of cancellation will be determined by the date on which EF receives notice. In order to qualify for refunds in accordance with EF’s Standard Cancellation Policy, all payments must be received on time.
EF’s Standard Cancellation Policy*
– 360 days or more prior to departure: Full refund less the $95 non-refundable enrollment fee, all Non-Refundable Fees, and a $100 cancellation fee.
– 359 to 180 days prior to departure: Full refund less the $95 non-refundable enrollment fee, all Non-Refundable Fees, and a $300 cancellation fee.
– 179 to 110 days prior to departure: Full refund less the $95 non-refundable enrollment fee, all Non-Refundable Fees, and a $500 cancellation fee.
– 109 to 60 days prior to departure: Full refund less the $95 non-refundable enrollment fee, all Non-Refundable Fees, and 50% of the program price.
– 59 days or less prior to departure: No refund will be issued.
*Travelers who purchase a Global Travel Protection plan receive two options to cancel the trip due to reasons not covered by the insurance underwritten by United States Fire Insurance Company: (i) travelers who cancel 360 days or more prior to departure and who purchased their Global Travel Protection plan within 10 days of enrollment will have the cost of the plan refunded and the $100 cancellation fee waived; (ii) travelers who cancel 60 days or more prior to departure may rebook to another EF Educational Tour within 30 days of such cancellation. Travelers opting for the rebooking option are responsible for finding a new tour, and final placement is based on availability. Such tour needs to take place within 180 days from cancellation, and any difference in price will be covered by the traveler (non-refundable fees from the original tour will not be put toward the rebooked tour). These cancellation fee waiver and rebooking benefits are not an insurance provided by United States Fire Insurance Company.
* Travelers who purchase the Global Travel Protection Plus plan also have the option to cancel with a non-insurance Cancel for Any Reason waiver benefit provided by EF Educational Tours up to 24 hours before departure. The non-insurance Cancel for Any Reason waiver benefit provided by EF Educational Tours provides a cash refund for trip costs paid (less the cost of the plan, the non-refundable enrollment fee, and other Non-Refundable Fees) to EF Educational Tours for cancellation prior to departure. For plans issued in New York, customers can purchase the non-insurance Cancel for Any Reason waiver benefit separately from the rest of the travel protection plan – for further details, please contact Risk Strategies at 877-974-7462 ext. 321.
Cancellation with replacement**
- 180 days or more prior to departure: Full refund less the $95 non-refundable enrollment fee and all Non-Refundable Fees.
- 179 to 110 days prior to departure: Full refund less the $95 non-refundable enrollment fee, all Non-Refundable Fees, and a $100 substitution fee.
- 109 days or less prior to departure: Replacements can no longer be accepted and EF’s Standard Cancellation Policy will apply.
** Cancellation with replacement refers to a traveler who cancels but finds a person to replace them for the same program. The replacement’s Enrollment Form must be submitted at the same time as the notification of cancellation.