Frequently asked questions
We have created this guide to help you find some of our most used sections. Of course if you still have questions please feel free to contact us.
Logging in
Enrolling travelers
Booking conditions
Group status report
Find and price a tour
Free International Training Tour
Tour planning resources
Information about my tours
Global rewards
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How do I log in to my account?
Click “Login,” located on the top right-hand corner of all pages on eftours.com. A login pop-up will appear; simply enter your account number and password. To view your tour(s) and personal account information, select "My Account". If you are still having trouble logging in, visit our Login Help page.
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How do I enroll travelers online?
Group Leaders have two options to enroll travelers online. If you would like to enroll travelers yourself, login to your personal account and select the appropriate tour from your list of Active tours. Click on “Forms and resources” from the left-hand menu, where you will find a link to “enroll participants" (an online form). Alternatively, you may instruct your travelers to visit eftours.com, where they may enter your tour number in the "Check out your teacher's tour" section of the Student homepage.
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Where can I find the booking conditions?
Visit eftours.com/bc to view booking conditions in PDF format. Las condiciones de inscribirse también están disponibles eftours.com/bc en español.
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How can I access my group status report?
Upon logging into your account, find the tour whose group you would like to review, and click “’View my group.” From the subsequent “My group” page, click “View Detailed Group Status Report.”
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Where do I go to find a new tour?
Click on Browse Tours and you may search for tours by region, name, length, program fee or year.
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How do I create a printable price quote for a tour?
Once you select a tour in Browse Tours click on ‘Price this tour’, enter your tour details and click submit; your price quote will display.
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How do I save a price quote?
Once you select a tour in Browse Tours click on ‘Price this tour’, enter your tour details and click submit; your price quote will display. Then click “Save this tour.” You will be prompted to either log in (if you have an existing account) or create an account if you are new to EF.
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Where do I find information about customized tours?
Visit our Customized tours page, where you can learn about how to design your "dream tour," view examples of customized itineraries, or modify an existing EF itinerary.
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Where do I find information about EF's Free International Training Tour
Visit our Free International Training Tour page for more information.
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Where do I find planning guide information?
Click on Leading an EF tour, where you will find a list of tour planning topics on the left-hand navigation.
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Where is the information from the online handbook?
Click on Leading an EF tour, where you will find a list of tour planning topics on the left-hand navigation.
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Where do I find fundraising information?
Click on Fundraising, located in the Leading an EF Tour section. Learn about a variety of fundraising ideas, ranging from easy to challenging projects that could raise significant funds for your group!
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Where do I find educational resources?
Click on Educational Resources, where you can search through hundreds of online educational resources from EF and PBS, as well as EF’s multimedia resources and student award programs.
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Where can I find information about earning credit?
The Earn Credit section provides information about EF’s high school and college credit program for students and professional development credit for educators.
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Where is my detailed itinerary?
After logging into your account, select a tour from your list of Active Tours, which will lead you to the “Tour Details” page. Then click on “Tour Itinerary” in the left-hand navigation.
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How do I get to my personalized timeline?
After logging into your account and selecting a tour from your list of Active Tours, click on “Countdown to Travel” in the left navigation.
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How do I access my Group Status Report?
Upon logging in to your account, find the tour whose group you would like to review, and click “’View my group.” From the subsequent “My group” page, click “View Detailed Group Status Report.”
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How do I add or remove optionals from my tour?
Upon login, click on the tour name from your list of Active Tours. This will take you to the Tour Details page. Next to Optional Excursions, click on “Add/Remove.”
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How do I find information about EF's monthly payment plan?
Learn about how EF's monthly payment plan can make your educational tour more affordable.
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Where can I learn about EF’s All Inclusive Insurance plan?
Learn how EF's All Inclusive Insurance protects both group leaders and their travelers.
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How do I email my group?
After logging into your account, find the desired tour in your list of Active Tours. Under the tour name, “Email my group.” The subsequent page will be the Participant Contact list (pop-up screen), then click on “Send an email to my group” in the top right-hand corner.
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Where is information from the “Countdown to Travel” booklet?
Access information from the “Countdown to Travel” booklet by logging into your group leader account, then select a tour from your list of Active Tours. This will lead to the “Tour Details” page, then click on “Countdown to Travel” in the left-hand navigation. You can also access helpful tips about tour planning at Leading an EF tour.
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Where can I find information about the Global Rewards program?
Visit the Global Rewards section to learn more about EF's fabulous rewards program for group leaders.
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Where can I redeem my rewards?
Visit My Rewards , located in the Global Rewards section. Select your reward by clicking the “Submit” button. If you are logged in, a redemption form will appear. If you are not logged in, you will be prompted to do so. After logging in, simply select your reward and complete the redemption form.
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How can I calculate how many points I will earn?
Use the rewards calculator to estimate how many Global Points you will earn for your upcoming EF Educational tour.
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