Group Status Report
Visit your group status report under
My
Tours to see who’s enrolled on your tour. You can verify
your travelers' tour balances and see who has purchased optional
excursions and insurance. You can also confirm that the name spellings match what travelers have on their passports.
EF’s monthly payment plan
All travelers will automatically be enrolled in EF’s
monthly payment plan. Our automated payment plan divides
tour costs over time so travelers can pay in small, manageable increments deducted monthly directly from a
checking account. (Alternatively, you can provide a credit/debit card.) There are no late fees, no interest and no hassle.
- Convenient monthly payments deducted from
a checking account or charged to a credit
or debit card
- Tour balance deadline is extended to 35 days prior
to departure
- No late fees
- Small, manageable payments
- 24-hour account access and payment
information through our secure website
For example:
It’s January and John is going on an EF tour to Italy and Greece the following March. The Program Fee is $2,128. Therefore, John’s monthly payments are only $152.
Manual payment plan
If travelers choose to opt out of EF's monthly payment plan, the following payment schedule applies:
- Upon enrollment: $95 Enrollment Fee
- 30 days after enrollment: $450 payment*
- 110 days prior to departure: Tour balance (all charges excluding Departure Fees)
- 50 days prior to departure: Remaining balance, including Departure Fees.
*For travelers departing on or after 1/01/11, a $250 payment is due 30 days after enrollment, followed by a $200 payment due 8/30/10.
Invoices
Your travelers will periodically receive invoices from EF to keep them updated on their account status. (For helpful hints, please see our guide to
reading your invoice.)
Payment options
Credit card
EF accepts Visa®, MasterCard® and American Express for all tour expenses. Credit
card payments can be made online or by phone at 1-800-665-5364 or fax at 1-800-318-3732.
Personal check
Mail on-time payments to:
EF Educational Tours
P.O. Box 4115
Woburn, MA 01888-4115
All mailed payments must be attached to the remittance slip on the bottom of each traveler's
invoice. The accompanying payment should include the tour and individual account
numbers written in the memo section. Checks should be made out to EF Educational Tours.
Group checks
If you are coordinating payments for the whole group using one check, please use the group check form available in
My Tours. This ensures that all payments will be posted
correctly to the relevant accounts.
Procedure for late payments and applications
Late payments
Payments made after the final payment deadline are
late (except for those enrolled in EF's monthly payment plan) and must be made by credit card, certified
check or money order, and are subject to a non-refundable $95 late fee. Personal
checks are not accepted. Send late payments via overnight mail to:
EF Educational Tours
Attn.: Account Services
One Education Street
Cambridge, MA 02141
Late enrollments
Enrollments received after the final payment deadline are late and will be placed
on a waiting list while we check available airline and bus space. Full payment and
a $125 late enrollment fee must be made by credit card payment or
sent by overnight mail in the form of a certified check or money order issued to
EF Institute Trust Account. If we are unable to place the late enrollee on a tour,
he or she will receive a full refund for all monies paid (including the Enrollment Fee). Please note that late enrollees may be booked on a separate flight
itinerary from the group.
Outstanding balances
Inform those participants who have outstanding balances and late fees of EF’s cancellation
policy. At 90 days prior to departure, EF reserves the right to cancel any participant
who has only paid the non-refundable $95 Enrollment Fee. At 85 days prior
to departure, EF reserves the right to cancel any traveler with an outstanding account
balance. To avoid cancellation, participants should contact our Customer Service
Department at 1-800-665-5364.